Shipping & returns
Processing time
Originals, prints, and postcards are typically packed and dispatched within 5-7 business days of payment. Custom photo postcards take a little longer since each one is hand-illustrated - usually ready within 1 week of your order.
Shipping destinations
We currently ship to EU countries only. Shipping is free and included in the listed price - no extra cost is added at checkout.
Costs & timelines
| Destination | Cost | Estimate |
|---|---|---|
| Lithuania / Baltic | Free | 2-4 days |
| Rest of EU | Free | 5-10 days |
Returns
Originals, prints, and ready-made postcards can be returned within 14 days of delivery for any reason, under EU consumer protection law - see our Terms of sale for the full policy. If an item arrives damaged, contact us straight away with a photo and we'll sort out a replacement or refund at no extra cost to you. Custom photo postcards are made to your specification and are not eligible for change-of-mind returns.